Last updated: July 29, 2026
Barts Away operates this website and store at bartsaway.com, including all related content, products and services, in order to provide you with digital travel maps and travel content (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in it.
Data Controller
The data controller responsible for your personal information is:
Barts Away
Email: info@bartaway.com
Personal Information We Collect
Depending on how you interact with the Services, we may collect the following categories of personal information:
Contact details — your name, email address, billing address, and phone number (if provided).
Transaction information — details about the products you purchase, your order history, payment method, and payment confirmations. Note: we do not store full payment card numbers — payments are handled by a third-party payment processor (see below).
Account information — if you create an account: your username, encrypted password, and account preferences.
Communications — the content of messages you send us via contact form or email.
Technical data — your IP address, device and browser type, approximate location, and information about how you interact with the Services, collected automatically through cookies and similar technologies.
Sources of Personal Information
- Directly from you — when you place an order, create an account, subscribe to our newsletter, or contact us.
- Automatically — when you browse the Services through cookies and similar technologies.
- From our service providers — for example, our payment processor confirming that a payment has been made.
How We Use Your Personal Information
| Purpose | Legal basis (UK/EU GDPR) |
|---|---|
| Processing and fulfilling your order, delivering the digital product to your email, managing your account | Art. 6(1)(b) — performance of a contract |
| Issuing sales documents and fulfilling tax obligations | Art. 6(1)(c) — legal obligation |
| Responding to enquiries and customer support | Art. 6(1)(b) or (f) |
| Newsletter and updates about new maps (only if you opt in) | Art. 6(1)(a) — consent |
| Keeping the Services secure and preventing fraud | Art. 6(1)(f) — legitimate interest |
| Analysing traffic and improving the Services | Art. 6(1)(f) — legitimate interest |
| Establishing or defending legal claims | Art. 6(1)(f) — legitimate interest |
How We Disclose Personal Information
We share your data only with parties that help us operate the Services:
- Hostinger — hosting provider for bartsaway.com (WordPress + WooCommerce).
- Payment processor: Stripe / PayPal — handles online payments. You enter your card details directly with the processor; we do not see or store them.
- Email service provider: MailerLite / Mailchimp — delivery of digital products and newsletters.
- Public authorities — only where required by law (e.g. tax authorities, courts).
We do not sell your personal information.
Google Maps — Our Digital Map Products
Our travel maps are delivered as links to lists within Google Maps. When you open such a link, you are using Google’s service under Google’s own terms and privacy policy (policies.google.com/privacy). Google may process your data independently, for example if you are signed in to a Google account. We have no control over this processing and do not receive information from Google about how you use the maps.
International Transfers
We operate from the United Kingdom. Where our service providers process data outside the UK or European Economic Area, we rely on recognised transfer mechanisms such as the UK International Data Transfer Agreement or the European Commission’s Standard Contractual Clauses.
How Long We Retain Your Data
- Order data — for the period required by tax and accounting regulations (generally 6 years in the UK).
- Account data — until you delete your account.
- Correspondence — until the matter is resolved, then for the applicable limitation period for claims.
- Newsletter data — until you withdraw your consent.
Your Rights
Depending on where you live, you may have the right to:
- Access your personal information and receive a copy of it
- Correct inaccurate personal information
- Request deletion of your personal information
- Restrict our processing of your personal information
- Data portability
- Object to processing based on legitimate interest
- Withdraw consent at any time (without affecting the lawfulness of processing before withdrawal)
You can unsubscribe from our newsletter at any time using the unsubscribe link in any email we send you.
To exercise any of these rights, contact us using the details in the Contact section below. We may ask you to verify your identity before processing your request.
You also have the right to lodge a complaint with a supervisory authority. In the UK this is the Information Commissioner’s Office (ico.org.uk). In the EU, you can find the relevant authority at edpb.europa.eu.
Cookies
The Services use the following types of cookies:
- Strictly necessary — required for the shop to function (shopping cart, login, checkout process) and for site performance. These do not require your consent.
- Analytics and marketing — [list here if you use Google Analytics, Meta Pixel, etc.; remove this point if you do not use any] — used only with your consent.
You can manage cookies through your browser settings. Blocking strictly necessary cookies may prevent you from completing a purchase.
Children’s Data
The Services are not intended for children. We do not knowingly collect personal information from minors. If you are a parent or guardian of a child who has provided us with their data, please contact us and we will delete it.
Security
We implement appropriate technical and organisational measures to protect your personal information, including SSL encryption. No security measure is perfect — we recommend not sending us sensitive information through unsecured channels.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, for example to reflect changes to our practices or applicable law. The updated version will be published on this page with a revised date.
Contact
For any questions about this Privacy Policy or to exercise your rights, please contact us:
Email: info@bartsaway.com
© Barts Away 2026